User comment:
I took a Greyhound bus from Pittsburgh to NYC and will never take one again. Their website would not allow us to print a ticket and even though we had a bar code, a confirmation number and a printout, we were told we could not ride the bus. Customer service sent us to the bus driver and the bus driver sent us to customer service. We finally resolved the ticket problem (with no help from Greyhound) and thought the return would be better. I was mistaken as they would not let us get on the express bus and an 8 hour trip took us 12 hours. Never Again!!!!!!
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