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Greyhound Bus Complaint - GREYHOUND SUCKS - Bus Service, Customer Service, Ticket Sales
Greyhound Bus Complaint

Greyhound Bus Complaint


GREYHOUND SUCKS - Bus Service, Customer Service, Ticket Sales

I am in the Las Vegas station with very rude and slow moving staff who say they have "no idea what is going on". They have delayed my trip until further notice, so I called customer service who's automated system told me to call the number I had just dialed and hung up on me. Finally, I get ahold of someone-they hang up. I try calling corporate, they forward me to a list of phone numbers that I have either called or are irrelevant. So I'm stuck in a bus station with rude greyhound employees telling me that they don't know what is going on or when I might be able to get on a bus to go home and I have been mostly unable to contact anyone in customer service. Oh and the vending machines that hold the food and drinks in the bus station do not work, and because I cannot get an estimated departure time from the useless employees here, I cannot leave to find food either. While things can be unpredictable, especially on the road, this is completely unacceptable. I am hungry, tired, and stuck in your bus station with your rude employees and your bad customer service. All of these employees are on the clock and paid for providing this bad service, meanwhile I am missing work and have paid for a bus ticket to lose money, waste time, and be disrespected. Awful. I will never again give any money to Greyhound or any associated company, but I will be reporting this to the BBB and leaving reviews everywhere I can.

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