Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Greyhound Bus Complaint - Greyhound ! Never again ! - Greyhound
Greyhound Bus Complaint

Greyhound Bus Complaint

ADVERTISEMENT

Greyhound ! Never again ! - Greyhound


I'd purchased a ticket for new york from pittsburgh for a friend and we arrived one hour ahead of the scheduled departure and when we showed our ticket we were told to wait at the corresponding terminal. There was no one else at the terminal apart from another passenger. At the scheduled time of departure a customer service rep from greyhound comes and tell us that we've missed our bus ! There were no announcements, we got there on time, we showed our ticket and we were asked to wait. And now we've been rescheduled to a 2 am bus which is not express. This is absolutely the worst customer experience I've had in my life and I don't even restrict this to bus services. I'd like to concur with another customer who has posted earlier and say, greyhound= NEVER


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Greyhound Bus
SUBMIT a ticket
for Greyhound Bus
WATCH videos
for Greyhound Bus
More Greyhound Bus Reviews and Complaints MORE reviews and complaints
for Greyhound Bus

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments


GreyhoundBusHelp says: (6 years ago)
 0
I am so sorry to hear the issues you had while traveling with us. And I am also sorry in the delay in responding to this issue on Measuredup.com for we have just recently registered with this site to be able to respond to our customer issues. If you still require assistance, please forward me your complete name, telephone number, mailing address, and confirmation number off your ticket to social.media@greyhound.com, and I will be more than happy to look into this issue on your behalf.

Thank you,

James Galbraith
Social Media
Digital Customer Service
Dallas, TX
Social.Media@greyhound.com




login with Facebook and share your reviews

More Greyhound Bus reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team