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Greyhound Bus Complaint - Late late late! - Greyhound
Greyhound Bus Complaint

Greyhound Bus Complaint


Late late late! - Greyhound

This company is just awful. No consideration for customers at all. I am currently sitting in the station in Columbus, Ohio waiting for a bus going to Cincinnati, Ohio. As of right now, the bus is 30 minutes late and I can only imagine how much longer it is going to take. I have an interview this morning in Cincinnati and I am afraid that I might miss it. Of course, I made the mistake of trusting Greyhound...never again. From now on I will be taking the Megabus (which is always on time) and I will encourage all of my colleagues and business associates to do the same.

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GreyhoundBusHelp says: (7 years ago)
We are so very sorry to hear about the negative experience you had while traveling with us. Please email us your confirmation number, a detailed description of the issue, along with your contact information to Social.Media@greyhound.com and we will assist in resolving this matter on your behalf.

Thank you,

James Galbraith
Social Media
Greyhound Bus Lines, Inc.
Digital Customer Service
Dallas, TX

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