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Greyhound Bus Complaint - Left on the cold winter waiting for a greyhound bus. - Greyhound Bus Co.
Greyhound Bus Complaint

Greyhound Bus Complaint

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Left on the cold winter waiting for a greyhound bus. - Greyhound Bus Co.


Greyhound was responsible for, by far, the worst trip I've ever did. In purchased a ticket to go from Niagara Falls to Toronto. The bus was suppose to get at the bus station to pick the passengers at 10:35 pm, however, the bus station at niagara closes at 10:30 pm and all the passengers were kicked out and left outside waiting on the cold weather (-4C / 24F). It would be inconvenient, but not a big deal to wait 5 minutes in the cold. HOWEVER, the bus arrived ONLY 2 hours latter. It means the approximately 20 people were left without shelter and proper cloths for two hours waiting for a bus that didn't even give us a sign that would arrive. Half of the passengers took an expensive 200$ taxi ride from Niagara Falls to Toronto, the other half tried to hold up due to lack of money and extra patience. I'm not gonna even mention how unpolite was the driver and how did this 2 h delay disturbed my plans for the rest of my vacations. In a nutshell, I'm not paying for this kind of treatment. I felt humiliated and disrespected and I'm planning to never use a greyhound bus again in my life and to convince as much people as I can to do the same.


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