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Greyhound Bus Complaint - Nasty bus driver
Greyhound Bus Complaint

Greyhound Bus Complaint

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Nasty bus driver


My husband bought a ticket to ride the greyhound bus out of Cleveland, OH. He had forgotten his wallet so I drove home to get it and got back to the terminal 15 minutes before the bus was scheduled to leave. He had informed the bus driver of his situation and she was nasty to him stating she wouldn't wait for him (we knew that!) He knocked on the bus door so she would let him in and she screamed at him that he had interrupted her while she was talking. He got on the bus while she was busy with someone else. She then ordered him off the bus and said he was not allowed to ride. She refused to explain why. She also refused rides to two other people. All were furious. This was woman was nasty, rude and apparently feels she is powerful and can disrupt other people's lives. If this is the kind of employee Greyhound has representing them, then the company sucks. We will never ride greyhound again. We would rather drive. When he went to change his ticket to a later bus, the employee told him they knew she wouldn't allow him to ride because he had talked to her. She is just like that they said and they appeared scared of her. Ms. Wiggins (bus driver) should NOT be working in any position that required contact with the public. Throwing him off the bus AND the workers having to remove his luggage caused the bus to leave ten minutes later than scheduled. How smart was that.


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