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Greyhound Bus Complaint - No help with reprinting a ticket
Greyhound Bus Complaint

Greyhound Bus Complaint


No help with reprinting a ticket

I have been using Greyhound nonstop for the past year or so. I have never had a problem until now. I purchased a last minute ticket for my fiance. I tried to avoid the 18 fee they charge (which is absolutely crazy) when you purchase for someone else. I did not know they were not able to reprint his ticket there when I paid cash for it and because he is in a different city, i cant send him his ticket. I called and received a very nasty woman. This was the first rude person I encountered ever with greyhound, which is what lead me to write a complaint. I think greyhound should be able to accommodate situations as such. A ticket should be able to be either reprinted or the customer should be able to helped some way rather than just telling them they are out of money. To change the date was a whole 20 bucks when i could just buy the ticket for 10.50! I will not go back to Greyhound, there are many other options, such as amtrak which we used as the alternate. I am very disappointed with this service. Do better!!

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