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Greyhound Bus Complaint - WORST BUS RIDE EVER - Bus
Greyhound Bus Complaint

Greyhound Bus Complaint



I was traveling round trip from Muskegon to Southfield and from Southfield to Muskegon and I had to deal with a traffic jam, the police boarding the bus looking for an escaped convict and the bus driver never told us what was going on at all, on the way from east Lansing to Lansing the bus over heated twice!! And we had to pull off to the shoulder of the expressway! We get to Lansing and sit for ten minutes and the bus driver leaves with the same bus and we break down again only five minutes later!! We go back to Lansing where we stayed for 3 additional hours and only got on the road as a new bus from where we came from!! The atm was broken and the food stand only accepted cash so I had to leave the station and was told the bus would leave without me if it came while I was gone!!! I was supposed to get home at 5:40 I didn't get home till 9 and when I called for a refund they kept me on the phone mostly on hold for over an hour!!!! Just to try to give me back $20 and when I asked to speak to a manager the woman delayed for over half an hour before I demanded to speak to a manager. They are only going to give back part of my ticket cost. I will never use this service again and I will tell everyone else not to use it. I will give my money to Indian trails.

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