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Greyhound Bus Complaint - WORST CUSTOMER SERVICE & LIARS
Greyhound Bus Complaint

Greyhound Bus Complaint

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WORST CUSTOMER SERVICE & LIARS


I Bought 2 tickets from greyhound online( call them for assistance in choosing right time, but they categorically ignored and decline). Next day, call again, somebody else said i have to now buy 2 tickets for same destination but with the time i required, then i will get refund (25th oct) .They refunded only one , and the other ticket, I have been calling them endlessly. Everytime, i was told it was processed but in fact it was not. I file a dispute with my bank, and the bank was informed that i will get a refund of my full amount. Obviously as Greyhound is the worst, it could only do the worst. I was refunded less than I was owed. Thieves, liars.... and thats who they are. I am still trying hard to get hold of my money, but nobody in that company can really do anything.


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Comments


GreyhoundBusHelp says: (5 years ago)
 0
I am so sorry to hear the issues you had while traveling with us. And I am also sorry in the delay in responding to this issue on Measuredup.com for we have just recently registered with this site to be able to respond to our customer issues. If you still require assistance, please forward me your complete name, telephone number, mailing address, and confirmation number off your ticket to social.media@greyhound.com, and I will be more than happy to look into this issue on your behalf.

Thank you,

James Galbraith
Social Media
Digital Customer Service
Dallas, TX
Social.Media@greyhound.com




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