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Greyhound Bus Complaint - service & drivers
Greyhound Bus Complaint

Greyhound Bus Complaint


service & drivers

I was on the bus line from Detroit to Penscola, Fl. My ride was unpleasant and disturbing in some cases. I was first pissed off with the drivers coming back to Det. on Aug. 13th to the 14th. First there was a man that went into the restroom and smoked a cigarette and smoke smell was all in the back of the bus and I sure the smell reached it front where the driver could smell it, but he "NEVER" came back to investigate. Moving on to Alabama (Mobile/Birmingham) the driver wanted to put a young man off the bus because he had taken his shirt off, although no one complained (out loud) he stated that it was indecent exposure and some one might complain. The young man complied with is wishes. Yet he call for security to arrest him and told other driver to Not Let him on connecting bus (which he "was not" a driver on. Drivers were changed, and the new driver was rule to all. He was not wanting to do the job and kept saying, that he's off in a few hours and they(the company) was not paying him overtime! When arr. in Ohio(Cinn.)the manger/attendent, yelling at those that were in the bus to get back on the bus inoder that she could make a head count, to see how many of the 16 or so standing in line could board, and 6 found seats, and the others got on the bus and "stood" up until we arrived in Lima Ohio) where a wheelchair passanger exited. The driver was not willing to pull back seats because he stated that they didn't pay him for that, and that he wasn't going to do it. Passengers pulled seats back for some to sit. Pushing ro kicking luggage under the bus,ripping some luggage of passengers. Rude to all! with his attitude and disposition! AC. was broken either too hot or too cold. Bathrooms was nasty and smelling, no hand sanitizer. This was not a greyhound bus ,but Caroline Line bus #85783. Last driver name was Gary( I believe) dot not give his name or stops scheduled. Stated they were for 15/20 minutes, which ended up being 25 to 30 min. realizing that we were already behind schedule about 1 to 1 1/2 hour. THIS WAS THE WORST BUS RIDE I'VE EXPERIENCED. I traveled with Greyhound for the pass couple months and years and has NEVER been disapointed or disgusted as this! With the airlines getting high with fares, and costly add on's, it would seem as if you would do things to help pull some of that flight money! But services, attendants, drivers and stations! are getting less than desiring.....A Concern(use to be ? ) Rider

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