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Greyhound Bus Review - Greyhound Bus Customer Service Review
Greyhound Bus Review

Greyhound Bus Review


Greyhound Bus Customer Service Review

I wish to commend one of the staff of Greyhound. On my was from Providence, Rhode Island to New York, there was no available ticket for the sid time that I wanted. I met a Greyhound staff named Janet Martinez of the Kennedy Plaza Greyhound Office. She was very helpful and patient. She was professional and cannot but say she treated my case with utmost love for her job. As a result of her attitude that day, I have recommended most of my friends to travel with Greyhound.

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GreyhoundBusHelp says: (5 years ago)

Thank you for taking time out of your busy schedule to communicate with us regarding your recent travel. At Greyhound Lines, Inc., we strive to achieve a high standard of customer satisfaction. Greyhound is proud of the many capable and courteous employees working to provide a pleasant travel experience for our customers. However, nothing is more gratifying than to hear specific examples from our valued customers. The actions performed by Janet Martinez, exemplifies the standards of professionalism we expect from all our employees. A copy of your commendation has been forwarded to this employee's supervisor.

We appreciate your thoughtfulness and look forward to providing your future travel needs.


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