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Greyhound Bus Support Ticket - EF560885

Greyhound Bus Support Ticket

EF560885

Created By: lossbaggage526's Picture lossbaggage526 Last Reply: lossbaggage526's Picture lossbaggage526
Priority Level: [Emergency] Status: [Open]
Created: 8 years ago Last Updated: 8 years ago
Department: N/A Replies: 0

My baggage was lost and no one can tell me where it is or what happen to it. I have filed a tracer claim and have now returned back to Michigan. I have been spoken to unprofessionally and have even been told to back trace my steps from where I went to and what city, that is not my job and I trusted the baggage person to take care of my bag and they didn't and now they are making me feel like it is my fault.This was my first ride on a Greyhound Bus and I really enjoyed the ride, even the bus driver tried to help me find my bag, but the people that I spoke to on the phone has been very rude to me.

Travel: Detroit, MI
To: Benson, AZ
Change: Dallas, TX

un-scheduled change: Louisville, KY (Temporary Bus Station-Chrysler Dealership)


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