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Greyhound Bus Support Ticket - bad service from greyhound employee

Greyhound Bus Support Ticket

bad service from greyhound employee

Created By: nothando's Picture nothando Last Reply: nothando's Picture nothando
Priority Level: [Low] Status: [Open]
Created: 3 years ago Last Updated: 3 years ago
Department: N/A Replies: 0

on 16/07/2015 i went to your branch (park station) to purchase two ticket(citiliner) for myself and mydaughter and i received a bad attitude and bad service from your employee unfortunately they didnt put their name badges she was busy talking while she assisting me she didn't even request my identity she even captured incorrect information (title,captured incorrect fee for my daughter when i told her that the other person is for a child she sad why i did not inform her and i toher her that not my job inform you u wer supposed to ask me that she said to me give me the cellphone numbers again and i ask her wich numbers and then she respoinded to me both nimbers according to my knowledge she was suppose to ask one for emegency and one for myself,looking her phone and smilling ) im not sure whether this employee is aware that we are your clients or she think that greyhound is a spaza shop herewith.your immediate response will be highly appriciated to this matter this unacceptable.


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