Greyhound Bus Support Ticket

refund - Greyhound

Created By: ezcowboy1's Picture ezcowboy1 Last Reply: ezcowboy1's Picture ezcowboy1
Priority Level: [Medium] Status: [Open]
Created: 4 years ago Last Updated: 4 years ago
Department: N/A Replies: 0
Product: Greyhound

Purchased a ticket from Greyhound Bus Co. on March 22, 2011. The ticket was purchased to travel from Portland, Oregon to Elk City, Oklahoma. I put this purchase on my Visa debit card. The charge was $227. On March 25, 2011, I called Greyhound to cancel this ticket; and to see about a refund. The agent told me the ticket was not refundable; although I explained when I purchased the ticket i told the agent I may have to cancel this ticket if this person decides not to come to OK. The agent told me that the ticket was refundable, but would cost $18 to do so. After speaking with my bank; I called Greyhound Bus Co. corporate office at: 214-849-8000; and spoke with Oscar, Employee ID#5864. He also refused a refund; and also refused to let me speak with a manager; which I asked him three (3) times. Oscar stated that he had the last word, and a manager would do me no good. Perhaps Greyhound is so large now; they don't care who they offend.


CONTACT THIS BUSINESS

Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More Greyhound Bus Reviews and Complaints More Greyhound Bus reviews, complaints, compliments and support tickets
BUSINESSES REPLY HERE

Company was claimed This company has partnered with MeasuredUp and uses it to answer your customer questions!
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge




Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More Greyhound Bus reviews and tickets

Similar reviews and tickets


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team