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I travel via Greyhound bus to Jacksonville, FL. It had been many, many years since I rode a commercial bus. The last I can recall, Trailways were in business, so that should tell you my age. But, what I recall during those days were a nice, coach ride. The seats were roomy and cushion well, offering support to back, and bottom. Also, the ride itself was smooth, you could recline and actually go to sleep on the bus. But, not this time. I took the bus too and from Jacksonville, FL, departing from Albany, GA. The trip to Jacksonville was much nicer, although the driver wasn't very friendly. The ride was actually worst than the city transit bus. One could feel every crack in the road. The seats are awful, and uncomfortable. I thought that the newer buses will really be something to look forward to riding. I don't drive long distances any more, alone. So, I decided to take the Greyhound, since my trip was only about 4.5 hours long. If it had been any longer, I just don't know what I would have done. However, the agents at the terminal were accommodating, and nice. There was an incident with a rude customer that the agent handled well, while she was assisting me. The station was clean. I don't know if it's because the city and another business occupy the same space. But, I do wish that smoking would be allowed on the far end, away from entrance doors. In order to get in, you have to pass smokers. I am going to write to the city and complain. I returned via Greyhound a few weeks later. The driver was "matter of fact,". The bus ride was no better, and the little door/wall near the driver rattled and shook the entire trip. At one point, I thought that we had a flat tire because of the noise. I wanted to just relax and go to sleep, but I couldn't because of the noise and the awful seats. The bus had a smell of cigarettes. It seems as though everyone that got on the bus, smoked except for a few. I suspect that someone went in the restroom and smoked because of the strong smell of cigarette that over powered the bus, and eventually settled. The driver, kept looking back in mirror, but said nothing. It is likely that if I am not able to drive or have someone take me to Jacksonville, I will take the bus again, but I sure pray that the next time, the ride is better. Greyhound should have invested in good seating and suspension on their buses. Some people travel for days. I feel sorry for them. Consider decreasing the number a seats for more comfortable seats. And the next time, get a much better chassis. Greyhound rides should be as smooth as riding in a motor home or chartered coach.

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