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Greyhound Bus Complaint - Greyhound terrible service
Greyhound Bus Complaint

Greyhound Bus Complaint


Greyhound terrible service

On September 15th I had an 0850 ticket for New Orleans-Memphis via Jackson. I got to the check in counter & an extremely rude female employee, with no name tag, told me that I had to pay an extra $20 for the 2nd leg Jackson-Memphis because my tickets were printed front & back. If this was a problem I'm sure there would have been another solution then having me pay again for a ticket that was already paid for. She told me to go line B. When I clarified with her why the time on the bag tag said 1015 she just kept saying go to line A over & over. It was terrible. Then when the bus arrived the luggage person wasn't there so I loaded my luggage. Then this guy comes to the luggage and starts yelling 'that is why luggage gets lost because people don't know what they're doing'. He yelled at me so loudly in front of passengers that it was humiliating. I'm a tourist & didn't know you don't load your own luggage. If this was such a no no why didn't the bus driver stop me who had just checked my ticket?

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